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Terms & Condition

Rental Rates

Rental Rates 

Our rates are based on daily, weekly, or monthly rentals, and we offer a one-hour grace period for any delays in returning the vehicle.

In the event of a late return after the grace period, we will charge 10% of the daily rate per hour for each additional hour. However, later return from four hours will be treated as a full day rental. Rates quoted are subject to change without prior notice.

Security Deposit

Deposit RM200 as paid online transfer

Paid deposit will be used as the balance payment of the total amount.

Security Deposits

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Damages

Damages

If either hirer or 3rd party caused the vehicle damage due to an accident. The hirer is responsible to pay for the damage based on the CC group. The insurance has been added to the rental car rate. The hirer will only be required to pay the excess and the daily rental rate until the vehicle is fully repaired and returned from the repair shop.

Insurance is already included with the rental car, but excess still needs to pay if got damaged.

The rental rates DO NOT include full indemnity for accidental damage to third-party property and bodily injuries. However, the hirer is always responsible for an amount equivalent to the excess clause not exceeding the table below:

Group CC Amount (RM)
A) Below 1000cc RM 1,500
B) 1001cc – 1300cc RM 2,000
C) 1301cc – 1500cc RM 2,500
D) 1501cc – 2000cc RM 2,800
E) 2001cc and above RM 5,000

If the hirer accidentally fills the vehicle with the wrong fuel. The hirer is responsible for an amount equivalent to the excess clause not exceeding the table below (one-time payment):

Group CC Amount (RM)
A) Below 1000cc RM 2000
B) 1001cc – 1300cc RM 2500
C) 1301cc – 1500cc RM 2800
D) 1501cc – 2000cc RM 3500
E) 2001cc and above RM 5,000

The hirer is responsible for damage as a result of illegal, negligence, careless actions, tyre punctures, burst tyre, fuel errors, lack of electricity because of forgotten turned-off electrical devices, loss or damage to the vehicle accessories and damage of windows, mirror and undercarriage.

If the accident or damage to vehicle is cause by third-party vehicle, then the hirer is responsible to get all third-party detail such as vehicle registration number, driver’s name and driving license number. If the claims cannot be made against third-party insurance, therefore all damage will be borne by the hirer subject to the excess clause as mentioned in terms and conditions.

The hirer is required to inform our company and make a police report within 24 hours from the time of an accident or from the time you’ve found out about the theft or loss and get a police report in writing.

Parking Fees

Parking Fees

The hirer are responsible for all parking fees or Traffic/JPJ/DBKK fines/compound incurred during the rental period.

Vehicle Cleanliness

Vehicle Cleanliness

Any liquid spills on the car seat and car floor will be charged RM250. Causing bad odours (raw foods, dried seafood, durian etc) in car will be charged RM350.

No Pets Allowed

No Pets Allowed

Pets are not allowed in the vehicle at any time.

Cancellation & Amendment

Cancellation & Amendment

No refund for any cancellation/amendment. Any amendment date and type of car are subject to availability.

Full refunds are available if you cancel your rental reservation at least 14 days before the rental date.

Height Cautious

Height Cautious

High roof vehicles are not allowed to park in building such as shopping malls, hotels, condos, apartments and etcetera.

If found high roof damaged, you will be charged RM2,500 (1 time payment).

Distance Limitation

The driving area is within Kota Kinabalu town. Driving over the Kota Kinabalu area will be charged respectively as below area lists and subject to company permission.

Location Fee Charges (one-time payment) :
Tawau – RM 850
Sandakan – RM 850
Lahad Dato – RM 750
Semporna – RM 850
Kunak – RM 750

Unlimited Kilometer (no extra fee charges) :
Kundasang

Need more information? Please WhatsApp us at +6016-205 0937

Distance Limitation

Delivery Surcharge

Surcharge (RM50-RM100) for delivery out of Kota Kinabalu City Centre. Free pickup and return at Airport and KK City Centre.

Delivery Surcharge

Midnight Delivery Charges

Free delivery (9 am – 8 pm)

Additional charge for midnight delivery (8.01 pm – 8.59 am)

RM35/pickup
RM35/return

Midnight Delivery Charges
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