If either hirer or 3rd party caused the vehicle damage due to an accident. The hirer is responsible to pay for the damage based on the CC group. The insurance has been added to the rental car rate. The hirer will only be required to pay the excess and the daily rental rate until the vehicle is fully repaired and returned from the repair shop.

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Insurance is already included with the rental car, but excess still needs to pay if got damaged.

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The rental rates DO NOT include full indemnity for accidental damage to third-party property and bodily injuries. However, the hirer is always responsible for an amount equivalent to the excess clause not exceeding the table below:

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Group CC Amount (RM)
A) Below 1000cc RM 1,500
B) 1001cc – 1300cc RM 2,000
C) 1301cc – 1500cc RM 2,500
D) 1501cc – 2000cc RM 2,800
E) 2001cc and above RM 5,000

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If the hirer accidentally fills the vehicle with the wrong fuel. The hirer is responsible for an amount equivalent to the excess clause not exceeding the table below (one-time payment):

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Group CC Amount (RM)
A) Below 1000cc RM 2000
B) 1001cc – 1300cc RM 2500
C) 1301cc – 1500cc RM 2800
D) 1501cc – 2000cc RM 3500
E) 2001cc and above RM 5,000

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The hirer is responsible for damage as a result of illegal, negligence, careless actions, tyre punctures, burst tyre, fuel errors, lack of electricity because of forgotten turned-off electrical devices, loss or damage to the vehicle accessories and damage of windows, mirror and undercarriage.

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If the accident or damage to vehicle is cause by third-party vehicle, then the hirer is responsible to get all third-party detail such as vehicle registration number, driver’s name and driving license number. If the claims cannot be made against third-party insurance, therefore all damage will be borne by the hirer subject to the excess clause as mentioned in terms and conditions.

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The hirer is required to inform our company and make a police report within 24 hours from the time of an accident or from the time you’ve found out about the theft or loss and get a police report in writing.